About Us:

At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe.

Spanning Asia, Europe, and North America, we combine our unique perspectives and skills with a shared mission: to provide the best end-to-end business solution for real estate visionaries. Our solutions are embedded in Microsoft Dynamics 365, leveraging its power to deliver innovative, scalable, and efficient tools for the real estate industry.

What makes YAVICA different? It’s our people. Here, every voice matters, and we support each other in achieving great things. We’re passionate about the real estate industry and the technology that fuels it, and we’re excited about the future as we continue to grow together.

About the role:

The Technical Solution Architect (TSA) is responsible for ensuring the technical integrity, stability, and continuous improvement of Microsoft Dynamics 365 solutions within managed services and operational delivery. The TSA provides technical leadership across incident resolution, problem management, change and release management, integrations, performance optimization, and platform governance.

Working closely with customers, Service Delivery Managers, consultants, and delivery teams, the TSA designs and validates technical solutions, supports complex troubleshooting, assesses technical risks, and drives the adoption of best practices across the Dynamics 365 ecosystem. Validation happens before change reaches production, and technical risk is assessed continuously across the running estate as the platform evolves through Microsoft's continuous update cycle.

The role ensures that solutions remain scalable, secure, supportable, and aligned with business objectives. In addition to strong technical expertise, the TSA is expected to demonstrate commercial awareness, identify opportunities to enhance customer value, and contribute to business growth.

The TSA takes ownership of customer engagements, provides technical leadership, and acts as a trusted advisor to both customers and internal stakeholders. The TSA also contributes to the development, improvement, and delivery of YAVICA services and supports customer engagements across Managed Services, SKG, and AMC. The role balances operational excellence, innovation, and customer success while ensuring long-term platform value and service quality.

What you will be responsible for:

• Technical escalation point for complex incidents, leading root cause analysis and driving permanent fixes.

• Problem management: spotting recurring themes across tickets and remediating them at the source.

• Designing, validating, and approving changes and releases — supportability, risk, regression exposure, and rollback.

• Environment and release governance, including One Version readiness and Microsoft update impact assessments.

• Performance, capacity, and cost optimization across the running solution.

• Technical integrity of integrations, data platform, and security in operation — Dual Write, Dataverse, Microsoft Fabric, roles and access.

• Trusted technical advisor to customers: scoping and estimating change, supporting renewals, and championing our service methodology.

We can teach you about the real estate domain, but you must have: (requirements)

• Hands-on experience with Dynamics 365 F&O ERP, ideally including operating solutions after go-live, with domain knowledge within Finance

• Experience from a managed services, application management, or support organisation working to SLAs

• Extensive technical knowledge of Dynamics 365 Finance, LCS, Power Platform Admin Center (PPAC), and the Unified Admin and Developer Experience

• Experience with Dataverse, Dual Write, and data warehousing using Microsoft Fabric and Synapse Link for Dataverse

• Experience guiding integration, data migration, and security strategy, with knowledge of Azure, Power BI, DevOps, and Azure VMs

• Ability to work independently across many parallel tasks, taking ownership of customers and issues raised, and managing large accounts

• Great communication and relationship-building skills in English, comfortable in a multicultural European setting with some travel

Do you share our core values?

We believe that our values define who we are and how we work. If these resonate with you, we’d love to have you join us:

Empathy
People are the backbone of our business. We foster a healthy and supportive culture internally as well as in our customer and partner relationships.

Integrity
We do the right thing — even when no one is watching. We are admired and respected for our commitment to follow through and to do what’s right, not just what’s easy.

Consistency
As a global company, it’s important to us that all stakeholders experience consistency in everything we do and represent. We take pride in being dependable.

Transparency
We are committed to openness in all situations — even when we fail. We believe in clear communication delivered in a timely manner and take responsibility for our actions.

Respect
We demonstrate respect in all our interactions. We approach challenges and opportunities with positivity and seek to resolve matters in a constructive and meaningful way.

What we offer:

At YAVICA, we care deeply about creating an environment where people thrive, both personally and professionally. Here’s what you can look forward to as part of our team:

• Work-life harmony: We offer flexibility to help you balance your work and personal life in a way that works best for you.

• Hybrid working: Whether you’re collaborating in the office or focusing from home, our hybrid work model empowers you to do your best work, wherever you are.

• Collaborative culture: No micromanagement here. We trust our team members and value everyone’s input. Your ideas and contributions matter.

• Growth opportunities: We’re invested in your development. Enjoy opportunities for training, skill-building, and career progression as YAVICA continues to grow.

• The tools to succeed: You’ll receive all the equipment you need to excel - from hardware to software, we set you up for success.

• Time to recharge: Paid time off isn’t just a perk; it’s essential. Take the time you need to rest, explore, and come back refreshed.

• World-class benefits (DK): From comprehensive health insurance and pensions to parental leave, we’ve got you covered for life’s important moments.

• Well-being matters (RO): Your health is important to us. Our private health subscription ensures you have the coverage you need to feel your best.

We celebrate individuality and diversity, committed to fostering a workplace where everyone is valued, regardless of background, identity, or ability. Join us in creating something extraordinary together.

If this sounds like a role for you, apply today.

If you have additional questions, reach out to career@yavica.com.