About us.

At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe.

Spanning Asia, Europe, and North America, we combine our unique perspectives and skills with a shared mission: to provide the best end-to-end business solution for real estate visionaries. Our solutions are embedded in Microsoft Dynamics 365, leveraging its power to deliver innovative, scalable, and efficient tools for the real estate industry.

What makes YAVICA different? It’s our people. Here, every voice matters, and we support each other in achieving great things. We’re passionate about the real estate industry and the technology that fuels it, and we’re excited about the future as we continue to grow together.

About the role:

We are seeking a motivated and experienced Functional Consultant with a interest in the real estate and property industry and proven expertise in Microsoft Dynamics 365 Finance.

As part of our Operations team, you will collaborate with an international network of colleagues and clients. In this role, you will act as a trusted advisor, helping clients optimize their business processes, maximize the value of their YAVICA products with D365 Finance, and achieve measurable results.

You will support clients globally in unlocking the full potential of their Dynamics platform while fostering long-term partnerships built on trust and value creation.

What you will be responsible for:

• Supporting a diverse portfolio of clients, building strong partnerships founded on trust and sustainable growth.

• Monitoring and handling clients’ day-to-day operational issues, while following the defined processes and updating the ITSM-system.

• Assessing client business processes, methodologies, and training needs, recommending targeted improvements.

• Advising and supporting clients in maximizing the value of YAVICA products for the real estate industry.

• Proactively monitoring software performance and taking corrective actions to ensure stability and optimal functionality.

• Gathering ongoing client feedback to improve system usability and ensure smooth operations.

• Conducting in-depth Root Cause Analysis to identify and resolve underlying issues while enhancing solutions.

You might be a great fit if you have:

• Strong expertise with Dynamics 365 Finance, with the ability to advise on financial processes and operations.

• Extensive experience with diagnosing and resolving clients’ technical problems.

• A solid experience in Incident, Problem, Goal, and Change Management within a strong track record in client support.

• A structured, responsible approach, with the ability to manage multiple tasks whilst maintaining quality and a positive mindset.

• Danish as a native language, with sold and professional communication skills in both spoken and written English.

• ITIL framework experience.

Do you share our core values?

We believe that our values define who we are and how we work. If these resonate with you, we’d love to have you join us:

Empathy - People are the backbone of our business. We foster a healthy and supportive culture internally as well as in our client and partner relationships.

Integrity - We do the right thing — even when no one is watching. We are admired and respected for our commitment to follow through and to do what’s right, not just what’s easy.

Consistency - As a global company, it’s important to us that all stakeholders experience consistency in everything we do and represent. We take pride in being dependable.

Transparency - We are committed to openness in all situations — even when we fail. We believe in clear communication delivered in a timely manner and take responsibility for our actions.

Respect - We demonstrate respect in all our interactions. We approach challenges and opportunities with positivity and seek to resolve matters in a constructive and meaningful way.

What we offer:

At YAVICA, we care deeply about creating an environment where people thrive, both personally and professionally. Here’s what you can look forward to as part of our team:

• Work-life harmony: We offer flexibility to help you balance your work and personal life in a way that works best for you.

• Hybrid working: Whether you’re collaborating in the office or focusing from home, our hybrid work model empowers you to do your best work, wherever you are.

• Collaborative culture: No micromanagement here. We trust our team members and value everyone’s input. Your ideas and contributions matter.

• Growth opportunities: We’re invested in your development. Enjoy opportunities for training, skill-building, and career progression as YAVICA continues to grow.

• The tools to succeed: You’ll receive all the equipment you need to excel - from hardware to software, we set you up for success.

• Time to recharge: Paid time off isn’t just a perk; it’s essential. Take the time you need to rest, explore, and come back refreshed.

• Well-being matters: Your health is important to us. Our private health subscription ensures you have the coverage you need to feel your best.

At YAVICA, we celebrate individuality and diversity, committed to fostering a workplace where everyone is valued, regardless of background, identity, or ability. Join us in creating something extraordinary together.